For starters, it's all about phenomenal engagement, according to Sarah Martin, Assistant Vice President, Product and Member Engagement at Blue Cross Blue Shield of South Carolina. Sarah sat down with us recently to talk about why her company decided to work with Rally®.
"Ninety-eight percent of the people who come to our website complete the Rally survey on the first time," says Sarah.
Watch on to learn more about how Rally helps BCBS of South Carolina measure engagement, address a member's health holistically, and increase satisfaction with their health plan.